Our Policies

International Orders:
We do not currently accept orders through our website from outside of North America (Canada, Mexico, US). Please contact us here to order so that special arrangements can be made for shipping.

Shipping Policy:
Goods are shipped within 2-3 business days of order being received.  All essential oils are shipped by ground via hazmat class (our essential oils are potentially combustible – as are many other essential oils) and should arrive within 5 to 10 business days.  Any international orders will procure additional charges accordingly.

Lost Mail Policy: House of Aromatics is not responsible for mail lost by the USPS.  It’s rare, but unfortunately this sometimes happens.  

Privacy Policy:
We absolutely do not share any customer information. 

Return Policy:
Exchange is available with reasonable cause within a ten day period of receiving goods (additional shipping may apply.) Due to the nature of our products, there are no returns.

Please order on line for most efficiency. You can also send an e-mail or call 435-335-7399.

  Alternatively you can also contact us to pay via check, money order, credit card, beads, stones, skins, etc.